Concerns or Complaints

The public is invited to contact Long Island Community Hospital with concerns or complaints.

Patient-Specific Concerns

Patient-specific concerns about care and/or safety (that are not resolved) may be brought to the attention of the Patient Advocate at:

Long Island Community Hospital
Office of Patient Advocate
101 Hospital Road
Patchogue, NY 11772
631.687.4655

General Concerns

General concerns (that are not resolved) may be brought to the attention of Administration / Community Relations at:

Long Island Community Hospital
Community Relations
101 Hospital Road
Patchogue, NY 11772
631.654.7350
Email: communityrelations@licommunityhospital.org

Billing Concerns

Billing concerns and questions may be brought to the attention of the Patient Financial Services at:

Long Island Community Hospital
Patient Financial Services
107 West Main Street
Patchogue, NY 11772
631.654.7140

If concerns can not be resolved through contact with the hospital, the public is encouraged to contact:

DNV GL- Healthcare Inc.

DNV GL provides five channels for submitting a hospital complaint:

Website: https://www.dnvhealthcareportal.com/patient-complaint-report

Email:     hospitalcomplaint@dnv.com

Phone:    866-496-9647

Fax:        281-870-4818

Mail:       DNV Healthcare USA Inc.

Attn:       Hospital Complaints

    4435 Aicholtz Road, Suite 900

    Cincinnati, OH 45245

Or visit the DNV-GL website.

To report complaints to the New York State Department of Health Call 1.800.804.5447

Or  you can write:

NYS DOH
Centralized Hospital Intake Program
Mailstop: CA/DCS
Empire State Plaza
Albany, NY 12237