Our Heroes are Here for You
Throughout the COVID-19 pandemic we have dedicated ourselves to keeping you safe and bringing our community back to health.
As a result of the COVID-19 pandemic we realize many of you have had to place your health needs on pause and may have avoided seeking treatment for emergent conditions or injuries. Now there is no need to put your health and well-being on hold.
At Long Island Community Hospital, you can take comfort in knowing our heroes are here for you.
From our Emergency Department Express Care to our COVID-free Ambulatory Surgical Pavilion and Knapp Cardiac Care Center, our hospital is a safe place for you to get the care you need including superior same-day elective surgical care, procedures and outpatient services. Click here for a full list of services.
We have also taken every precaution to ensure that our Emergency Department is safe and ready to deliver the highest level of quality care for trauma and emergent conditions.
Our hospital is in full compliance with the New York State Department of Health Section 16 order requiring that all healthcare workers have at least one vaccine by September the 27th, and must be fully vaccinated by October 27th, unless an exemption has been granted.
This requirement applies to all of our employees, members of the medical and nursing staff, students and volunteers.
Welcoming Back Visitors
We are happy to welcome back visitors and have expanded visitation for our inpatient stays.
As we open our doors and our Long Island Community Hospital family welcomes you, we have implemented some guidelines and practices that all visitors will need to follow to ensure our patients continue to receive the highest quality care in the safest possible environment.
These guidelines and practices were developed in concert with all federal, state and local guidelines as well as our own COVID-19 Hospital Safety Plan.
Please come to the hospital to visit your loved one only when you are feeling healthy and well.
The wearing of masks by visitors is optional, except in specific areas where it may be mandated. All visitors must wear a mask in our Emergency Department.
All visitors must wash or sanitize hands frequently, and must stay with the patient at all times unless directed otherwise by our staff.
Visitors under the age of 12 are not permitted at this time. Visitors under the age of 18 must be accompanied by an adult.
If a support person becomes ill during their visit, they will be asked to leave and a different support person may be designated.
Visitors are required to show identification and provide information including their name, contact information, dates of visits, and the name of the patient they are visiting.
Patients with confirmed COVID-19 may be permitted visitors only when our staff determines it is safe. We may need to restrict visitors to these patients when it is not possible to sufficiently control the spread of infection.
Visitors who do not comply with the guidelines will be asked to leave.
Please take a few minutes to review and follow these instructions and guidelines before visiting with our patients:
Visitors must wear any PPE issued to them by the clinical team and be diligent in performing hand hygiene.
Visitation for adult patients in Covid acute care units may be restricted, at the discretion of our clinical team, to sufficiently control the spread of infection.
All adult patients are permitted two visitors from 1pm to 7:30pm. Exceptions are made by our clinical team only when an additional support person is medically necessary for a patient’s wellbeing. Visitation requests are granted in accordance with Centers for Medicare and Medicaid Service (CMS) guidelines.
All pediatric patients are permitted two visitors at the bedside, 24 hours a day, 7 days a week. Pediatric patients are permitted up to six approved visitors, which may include parents, grandparents, guardians, family care partners, or other support people, but only two of these approved visitors may be at the bedside with the patient at the same time. At least one support person must be an adult age 18 or older.
It is important that all visitors check out at the Main Lobby or they will not be removed from the Visitors Management System and no other visitors will be allowed in to see that patient.
Emergency Department Visiting
All visitors must wear a mask in our Emergency Department.
Adult patients may have one support person at the bedside, including a family member, caregiver, or another person of their choice. Exceptions are made by our clinical team only when it is medically necessary for a patient’s wellbeing
Pediatric patients may have two support people at the bedside, such as a parent, grandparent, family care partner, or another person designated by the child’s family. At least one support person must be an adult age 18 or older.
Psychiatric Access Center
There is currently no visitation in our Psychiatric Access Center.
Same Day Procedures
Adult patients may be accompanied by two support people during the intake process, and they may rejoin the patient briefly during the recovery process and again during the discharge process. Visitors may wait in the designated waiting area. Exceptions may be made by our clinical team when it is medically necessary for a patient’s wellbeing.
Pediatric patients are allowed two support people, who may be present throughout intake, recovery, and discharge process. At least one support person must be an adult age 18 or older.
Visitors may not be present during procedures and recovery room stays with special exceptions for pediatrics, and patients who have an intellectual, developmental, or other cognitive disabilities.
For safety and in accordance with current regulations, all visitors will be asked to supply some information which will be maintained in an electronic format by our hospital. This information will include the visitor name(s) and contact information, the date(s) of the visits, and the name of the patient(s) visited.
Exceptions for Special Circumstances – Exceptions to our visitor policy are made by our clinical team only when a support person is medically necessary for a patient’s wellbeing. Visitation requests are granted in accordance with Centers for Medicare and Medicaid Service (CMS) guidelines.
For More Information Please Call 631.654.7100
If You Have Cold or Flu-like Symptoms
If you are experiencing typical cold or flu-like symptoms including a fever or cough, please contact your primary care physician.
If these symptoms feel like they are worse than your typical cold or flu, or you are having difficulty breathing please seek immediate care at your nearest emergency department or call 911.
Our Plan to Keep You Safe
As a patient or family member here at Long Island Community Hospital you can take comfort in knowing that our care team is fully prepared to care for patients during the Novel Coronavirus (COVID-19) pandemic and has a plan to keep you safe.
Front Line Staff Donations: Anyone wishing to donate meals to our front line workers please email socialmedia@LICommunityHospital.org or call 631.687.2900 to make appropriate arrangements.
Resources For Our Community
Find out more from these local resources
Centers for Disease Control and Prevention
Suffolk County Department of Fire, Rescue, and Emergency Services