Long Island Community Hospital cares about our patients, community and visitors, and we are committed to providing the highest quality of care in a safe and welcoming environment.

Coronavirus (COVID-19) Visitor Policy

Welcoming Back Visitors

We are happy to welcome back visitors and have expanded visitation for our inpatient stays.

As we open our doors and our Long Island Community Hospital family welcomes you, we have implemented some guidelines and practices that all visitors will need to follow to ensure our patients continue to receive the highest quality care in the safest possible environment.

These guidelines and practices were developed in concert with all federal, state and local guidelines as well as our own COVID-19 Hospital Safety Plan.

Please take a few minutes to review and follow these instructions and guidelines before visiting with our patients:

 Please Note:  Beginning Thursday, August 26, 2021, visitation for inpatients will be limited to those that can show proof of full vaccination (vaccine card or a NYS Excelsior Pass) or a negative PCR COVID-19 test result from within 48 hours of time of visit.

 Inpatient Visiting – Our inpatient visiting hours are from 1 PM to 7:30 PM, 7 days per week. Visitors are limited to two visitors at a time, per patient. Those individuals must show proof of full vaccination (vaccine card or NYS Excelsior Pass) or a negative PCR COVID-19 test results within the last 48 hours. Exceptions may be made for family members/caregivers only in an end of life circumstance or for those who have a specific need for a caregiver to be present. Those who are not fully vaccinated and do not have negative PCR COVID-19 test results within the last 48 hours, will be required to wear a KN95 Mask.

It is important that all visitors check out at the Main Lobby or they will not be removed from the Visitors Management System and no other visitors will be allowed in to see that patient.

Emergency Department Visiting – Visitors will not be allowed in our Emergency Department. Exceptions may be made for family members/caregivers, only in an end of life circumstance or for those who have a specific need for a caregiver to be present. Those individuals must show proof of full vaccination (vaccine card or NYS Excelsior Pass) or a negative PCR COVID-19 test results within the last 48 hours. Those who are not fully vaccinated and do not have negative PCR COVID-19 test results within the last 48 hours will be required to wear a KN95 Mask.

For those patients waiting in our ED for admission, we will continue to allow visitation, however visitors will be limited to one per day with a 1 hour limit and must show proof of full vaccination (vaccine card or NYS Excelsior Pass) or a negative PCR COVID-19 test results within the last 48 hours. Exceptions may be made in certain circumstances for those who are not fully vaccinated and do not have negative PCR COVID-19 test results within the last 48 hours. Those individuals will be required to wear a KN95 Mask

 Psychiatric Access Center – There is currently no visitation in our Psychiatric Access Center.

Restricted visitation continues for all COVID-19 related patients.

All visitors must be at least 18 years of age. Exceptions may be made based on the patient’s individual needs and they must follow all of the above visitor vaccination, testing or masking requirements.

Visitors with underlying conditions are discouraged from visiting due to the increased risks associated with COVID-19.

Patients undergoing same day procedures may be accompanied by a companion who may remain with the patient through the initial intake process. The companion must follow all of the above visitor vaccination, testing or masking requirements and will be asked to leave during the procedure and then may come back and rejoin the patient for the discharge process.

Visitors may not be present during procedures and recovery room stays with special exceptions for pediatrics, and patients who have an intellectual, developmental, or other cognitive disabilities.

All patients and visitors will be provided with a medical mask and must wear it at all times while in the hospital facilities. Please keep your fabric mask with you for when you leave the hospital.

Hand sanitizing or hand washing must be performed correctly.

When you enter our hospital facilities you will be screened for symptoms by our hospital staff. During this screening they will also check your temperature.

Once inside the hospital facility, visitors must remain in the patient’s room throughout the visit except when otherwise directed by hospital staff.

If the patient is on isolation, the visitor will be provided you with additional Personal Protective Equipment (PPE) for their safety.

For safety and in accordance with current regulations, all visitors will be asked to supply some information which will be maintained in an electronic format by our hospital. This information will include the visitor name(s) and contact information, the date(s) of the visits, and the name of the patient(s) visited.

For More Information Please Call 631.654.7100.

If You Have Cold or Flu-like Symptoms

If you are experiencing typical cold or flu-like symptoms including a fever or cough, please contact your primary care physician. If you do not have a primary care physician,
you can call our MyHealth Long Island Primary Care Centers at 631.694.3258.  They will be happy to help you. If these symptoms feel like they are worse than your typical cold or flu, or you are having difficulty breathing please seek immediate care at your nearest emergency department or call 911.

Our Plan to Keep You Safe

As a patient or family member here at Long Island Community Hospital you can take comfort in knowing that our care team has been busy preparing for the Novel Coronavirus (COVID-19) and has a plan to keep you safe.

Quiet time

Quiet Time is observed from 2:30 p.m. until 4:30 p.m and from 10 p.m. to 5 a.m.

Tobacco Free Campus

Long Island Community Hospital is a Tobacco Free facility. For the health of our patients, employees and visitors smoking is not permitted on this campus or at any of our out-patient facilities. This includes all buildings, parking lots and grounds. We appreciate your cooperation.

The Greenhouse Café

The Greenhouse Café is located off the hospital’s main lobby and is open to the public. The café offers healthy salads, smoothies, soups and a variety of sandwiches; along with other delicious hot food made to order, and of course coffee and beverages. Its hours of operation are 7am to 7pm, seven days a week (closed Christmas and New Year’s Day). Major credit cards and Apple Pay are accepted.

Flowers

Flowers are delivered to patients in their rooms by florist staff. Flowers are not permitted in the Intensive Care Units.

Mail

All mail sent to patients is delivered to their rooms by hospital volunteers.

Photos and Videos

To protect the privacy of our patients and visitors, we ask that you please do not take photos or videos while inside the hospital.