Patient safety is our top priority as we welcome visitors to all of our hospital locations. Please follow these guidelines and practices to ensure our patients continue to receive the highest quality care in the safest possible environment.

Visitation Policy

  • Adult patients are permitted two (2) visitors at a time from 7a.m.-8p.m. Individual requests for additional visitation may be honored in accordance with CMS regulations.
  • Visitation for adult patients in COVID-19 acute care situations may be restricted, at the discretion of our clinical team, to sufficiently control the spread of infection.
  • Friends and family members who are sick will not be permitted to visit and should not come to the hospital. This includes, but is not limited to those with a fever, cough, congestion, and diarrhea.
  • Individuals under the age of 12 will not be permitted to visit.

Visitor Protocol

  • Handwashing protects you, our patients and our staff. Please make sure you wash or sanitize your hands when entering the unit, after using your cell phone, and always before touching the patient.
  • The wearing of masks by visitors is optional, except in specific areas where it may be required. All visitors must wear a mask in our Emergency Departments.
  • Visitors must wear any personal protective equipment (PPE) issued to them by the clinical team and follow their instructions. The type of PPE you are issued will depend on the patient’s clinical status.
  • Before entering the patient’s room, please check-in at the nursing station on the unit.
  • Please do not leave the patient’s room except when leaving the hospital or upon instruction by the patients’ care team.
  • Taking pictures and videos is not permitted during patient care.

We thank you for your understanding and patience.

Emergency Department Visiting

All visitors must wear a mask in our Emergency Department.

Adult patients: Adult patients may have one visitor at the bedside in the emergency department.

Pediatric patients: Pediatric patients may have two visitors at the bedside in the emergency department.

Inpatient Psychiatric Patients

Visitors for the 1E unit will be between the hours of 5:30p.m.-7:30p.m. daily. The front desk will need to call the unit and coordinate the visiting when coming to see a patient on the unit with the unit secretary. Visitors will not be permitted to bring any personal effects or food onto the unit.

Same Day Procedures

Same Day Surgery/Procedures: All adult patients undergoing a same day surgery/procedure may be accompanied to the peri-operative/peri-procedural area by ONE support person and the one support person may remain with the patient through the initial intake process, wait in a hospital designated waiting area, and may rejoin the patient for the discharge process.

Surgery Followed by Inpatient Admission: All adult patients undergoing a surgery/procedure may be accompanied to the peri-operative/peri-procedural area by one support person and the one support person may remain with the patient through the initial intake process, wait in a hospital designated waiting area, and may rejoin the patient briefly post-recovery.

For safety and in accordance with current regulations, all visitors will be asked to supply some information which will be maintained in an electronic format by our hospital. This information will include the visitor name(s) and contact information, the date(s) of the visits, and the name of the patient(s) visited.

Exceptions for Special Circumstances – Exceptions to our visitor policy are made by our clinical team only when a support person is medically necessary for a patient’s wellbeing. Visitation requests are granted in accordance with Centers for Medicare and Medicaid Service (CMS) guidelines.

For More Information Please Call 631.654.7100

If You Have Cold or Flu-like Symptoms

If you are experiencing typical cold or flu-like symptoms including a fever or cough, please contact your primary care physician.

If these symptoms feel like they are worse than your typical cold or flu, or you are having difficulty breathing please seek immediate care at your nearest emergency department or call 911.

Quiet time

Quiet Time is observed from 2:30 p.m. until 4:30 p.m and from 10 p.m. to 5 a.m.

Tobacco Free Campus

Long Island Community Hospital is a Tobacco Free facility. For the health of our patients, employees and visitors smoking is not permitted on this campus or at any of our out-patient facilities. This includes all buildings, parking lots and grounds. We appreciate your cooperation.

Ash’s Greenhouse Café

Ash’s Greenhouse Café is located off the hospital’s main lobby and is open to the public. The café offers healthy salads, smoothies, soups and a variety of sandwiches; along with other delicious hot food made to order, and of course coffee and beverages.

Please note new expanded hours: 7 days a week 7am – 7pm – Ash’s Greenhouse Cafe 631.654.7735

Once visitation resumes the hours will be 7am to 7pm, seven days a week (closed Christmas and New Year’s Day). Major credit cards and Apple Pay are accepted.

Weekly specials posted here!

Ash’s Greenhouse Café Menu as of May 9, 2022


Flowers are delivered to patients in their rooms by florist staff. Flowers are not permitted in the Intensive Care Units.


Patients are permitted to have a single mylar balloon of 24 inches or less at their bedside with the exception of our intensive care units and procedural suites. Latex balloons or multiple mylar balloon arrangements are not permitted.


All mail sent to patients is delivered to their rooms by hospital volunteers.

Photos and Videos

To help you stay in touch with your family, loved ones and friends while hospital visitation is restricted, we do allow our patients and their caretakers to use electronic devices to stay in touch with virtual visitation. To respect the privacy of our other patients and visitors, as well as to ensure you receive proper care, we ask that you please adhere to the following restrictions when using electronic devices for virtual visitation:

  • All devices must be turned off during direct patient care, including personal care and medical interventions, as well as during quiet times.
  • Patients must not point the device’s camera at other patients.
  • Photos or videos of other patients and staff must not be taken without their consent.
  • Electronic devices must not be used to disclose any HIPPA protected information about other patients without their consent.
  • Electronic devices must not be used to post information about other patients on social media or other venues without that patient’s consent.
  • If the hospital identifies IT network security vulnerabilities, technological issues, or other privacy concerns with any device installed or connected to the hospital network, the hospital may prohibit the use or connection of that device.

Should you have any questions about virtual visitation or the use of electronic devices while here in our hospital, please ask your nurse or call our Patient Experience representatives at 631.687.4655.