Welcoming Back Visitors
We are happy to welcome back visitors and have expanded visitation for our inpatient stays.
As we open our doors and our Long Island Community Hospital family welcomes you, we have implemented some guidelines and practices that all visitors will need to follow to ensure our patients continue to receive the highest quality care in the safest possible environment.
These guidelines and practices were developed in concert with all federal, state and local guidelines as well as our own COVID-19 Hospital Safety Plan.
All visitors must be at least 18 years of age. Visitors with underlying conditions are discouraged from visiting due to the increased risks associated with COVID-19.
Please take a few minutes to review and follow these instructions and guidelines before visiting with our patients:
Inpatient Visiting – Our inpatient visiting hours are from 1pm to 7:30pm, 7 days per week. We are currently allowing two visitors at a time. Those individuals must show proof of full vaccination (vaccine card or NYS Excelsior Pass) or a negative PCR COVID-19 test results within the last 48 hours.
It is important that all visitors check out at the Main Lobby or they will not be removed from the Visitors Management System and no other visitors will be allowed in to see that patient.
Emergency Department Visiting – We are currently allowing one visitor, per patient, per day in our Emergency Department. Those individuals must show proof of full vaccination (vaccine card or NYS Excelsior Pass) or a negative PCR COVID-19 test results within the last 48 hours.
For those patients waiting in our ED for admission, we will allow visitation, however visitors will be limited to one visitor, per patient and must show proof of full vaccination (vaccine card or NYS Excelsior Pass) or a negative PCR COVID-19 test results within the last 48 hours.
Psychiatric Access Center – There is currently no visitation in our Psychiatric Access Center.
Same Day Procedures – Patients undergoing same day procedures may be accompanied by a companion who may remain with the patient through the initial intake process. The companion must show proof of full vaccination (vaccine card or NYS Excelsior Pass) or a negative PCR COVID-19 test results within the last 48 hours. Companions will be asked to leave during the procedure and then may come back and rejoin the patient for the discharge process.
Visitors may not be present during procedures and recovery room stays with special exceptions for pediatrics, and patients who have an intellectual, developmental, or other cognitive disabilities.
Masks Are Required – All patients and visitors will be provided with a medical mask and must wear it at all times while in the hospital facilities. Please keep your fabric mask with you for when you leave the hospital.
Hand sanitizing or hand washing must be performed correctly.
When you enter our hospital facilities you will be screened for symptoms by our hospital staff. During this screening they will also check your temperature.
Once inside the hospital facility, visitors must remain in the patient’s room throughout the visit except when otherwise directed by hospital staff. If the patient is on isolation, the visitor will be provided you with additional Personal Protective Equipment (PPE) for their safety.
For safety and in accordance with current regulations, all visitors will be asked to supply some information which will be maintained in an electronic format by our hospital. This information will include the visitor name(s) and contact information, the date(s) of the visits, and the name of the patient(s) visited.
Exceptions for Special Circumstances – Exceptions to our visitor policy may be made for family members/caregivers only in an end of life circumstance or for those who have a specific need for a caregiver to be present. Those granted exceptions who do not show proof of full vaccination (vaccine card or NYS Excelsior Pass) or a negative PCR COVID-19 test results within the last 48 hours, will be required to wear a KN95 Mask.
For More Information Please Call 631.654.7100
If You Have Cold or Flu-like Symptoms
If you are experiencing typical cold or flu-like symptoms including a fever or cough, please contact your primary care physician.
If these symptoms feel like they are worse than your typical cold or flu, or you are having difficulty breathing please seek immediate care at your nearest emergency department or call 911.
Our Plan to Keep You Safe
As a patient or family member here at Long Island Community Hospital you can take comfort in knowing that our care team has been busy preparing for the Novel Coronavirus (COVID-19) and has a plan to keep you safe.
Quiet Time is observed from 2:30 p.m. until 4:30 p.m and from 10 p.m. to 5 a.m.
Tobacco Free Campus
Long Island Community Hospital is a Tobacco Free facility. For the health of our patients, employees and visitors smoking is not permitted on this campus or at any of our out-patient facilities. This includes all buildings, parking lots and grounds. We appreciate your cooperation.
The Greenhouse Café
The Greenhouse Café is located off the hospital’s main lobby and is open to the public. The café offers healthy salads, smoothies, soups and a variety of sandwiches; along with other delicious hot food made to order, and of course coffee and beverages.
Please note new expanded hours: 7 days a week 7am – 7pm – Greenhouse Cafe 631.654.7735
Once visitation resumes the hours will be 7am to 7pm, seven days a week (closed Christmas and New Year’s Day). Major credit cards and Apple Pay are accepted.
Weekly specials posted here!
Flowers are delivered to patients in their rooms by florist staff. Flowers are not permitted in the Intensive Care Units.
All mail sent to patients is delivered to their rooms by hospital volunteers.
Photos and Videos
To help you stay in touch with your family, loved ones and friends while hospital visitation is restricted, we do allow our patients and their caretakers to use electronic devices to stay in touch with virtual visitation. To respect the privacy of our other patients and visitors, as well as to ensure you receive proper care, we ask that you please adhere to the following restrictions when using electronic devices for virtual visitation:
• All devices must be turned off during direct patient care, including personal care and medical interventions, as well as during quiet times.
• Patients must not point the device’s camera at other patients.
• Photos or videos of other patients and staff must not be taken without their consent.
• Electronic devices must not be used to disclose any HIPPA protected information about other patients without their consent.
• Electronic devices must not be used to post information about other patients on social media or other venues without that patient’s consent.
• If the hospital identifies IT network security vulnerabilities, technological issues, or other privacy concerns with any device installed or connected to the hospital network, the hospital may prohibit the use or connection of that device.
Should you have any questions about virtual visitation or the use of electronic devices while here in our hospital, please ask your nurse or call our Patient Advocate at 631.687.4655.