A Wave of Accomplishments Marks this Important Milestone
It’s official. Brookhaven Memorial Hospital Medical Center is now Long Island Community Hospital. Under the leadership of President and CEO Richard T. Margulis, the hospital has rededicated itself to delivering compassionate care, exceptional service and medical excellence to the 400,000 lives they serve in the community. This commitment has resulted in a wave of significant improvements and accomplishments including recent approval from the New York State Department of Health to change the name, marking an important milestone for Long Island’s only independent community hospital.
“It’s the highly personalized connections, the deep level of caring, by Long Islanders for Long Islanders, that makes us who we are,” stated Mr. Margulis, “and it’s why the rebranding at this point in time is so important. We’re grateful that the NYS Department of Health approved the new name because it encapsulates the true spirit of who we are: doctors, nurses and healthcare professionals who chose to be here because we are dedicated to delivering compassionate care, exceptional service and medical excellence to our region.”
Cynthia Ruf, the hospital’s Vice President of Branding and Stakeholder Relations, added “Times evolve, our community has spoken and we have listened. As a result a new level of expectation has been set among our doctors, nurses and support staff who are working purposefully toward living our new brand every day.” She further explained, “In this new chapter of our hospital’s history, the name we’ve chosen, ‘Long Island Community Hospital,’ is really reflective of who we are today: a place where you as the patient always come first—a community where you can expect to be treated with the respect, kindness and concern that we would wish for ourselves.”
Long Island Community Hospital – Experiencing a Wave of Accomplishments
“Long Island Community Hospital is truly experiencing a wave of positive accomplishments,” says Margulis, “We have heard the voices of our community and responded to their healthcare needs, making investments in new technologies, upgrading our facilities, recruiting specialized expertise, strengthening our staff training, and putting systems into place to ensure quality and safety. These investments are coming to fruition as we are now able to provide high-quality, accessible care for our entire community. Some of our most recent accomplishments include verification as a level III trauma center and our outstanding DNV GL accreditation.
Level III Trauma Verification
Long Island Community Hospital has recently been verified as a level III trauma center by the American College of Surgeons (ACS), Committee on Trauma’s Verification Review Committee, recognizing the hospital’s commitment to caring for injured patients. This verification, which followed a comprehensive on-site review by a team of ACS trauma expert’s, confirms the hospital’s overall readiness to care for trauma patients from prehospitalization through rehabilitation.
Verified trauma centers must meet the essential criteria that ensure trauma care capability and institutional performance. The verification provides confirmation that the entire hospital has demonstrated a commitment to providing the highest quality trauma care for all injured patients.
As a level III trauma center, the hospital is equipped with 24-hour immediate coverage by emergency medicine physicians and prompt availability of general surgeons and anesthesiologists; a comprehensive quality assessment program; transfer agreements with a level I (highest level) trauma center; a continuing education program for members of the trauma team including nursing and allied health staff; and a prevention and outreach program for the community.
DNV GL Healthcare Accreditation
The hospital also recently received accreditation from DNV GL Healthcare, after undergoing a
rigorous hospital-wide review of its care and processes, which focused on quality of care and patient safety. With an emphasis on safety and sustainability, an important aspect of the voluntary survey is the feedback that the experts provide to the hospital. Long Island Community Hospital is one of over 450 hospitals across the country surveyed by the organization.
After the three-day unannounced visit, surveyors from DNV concluded that there were “zero non-conformities” across the organization, meaning that the hospital conformed with all required standards, and identified that this is a rare accomplishment by any hospital across the U.S.
“The DNV survey is seen as an opportunity for continuous improvement and as a foundation for a sustainable quality management system. Our team is really open and eager to finding new ways to improve and serve our community better. It fits within our learning culture,” said Margulis. “Meeting these standards is really a testament to how far we’ve come in our quest to be the best we can be for our patients and our community. This is an important accomplishment, which each of our staff has put their heart and soul into achieving,” he noted.
“We use these opportunities to challenge ourselves, to work together to continue to raise the quality of care and customer service,” added Margulis. “In our quest to be the absolute best we can be for our community, our name change, trauma verification and DNV accreditation are evidence that we are listening and truly committed to our goal of becoming our community’s healthcare provider of choice.”